Customer Service Support Call Center Teleservice Operation

A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Degree Statistics

This program is offered at 37 institutions across the United States, with a total of 20132 degrees awarded annually.

Certificates Below Bachelor's

4,987

certificates awarded

Associate Degrees

68

degrees awarded

Other Awards

15,077

awards given

Top Schools for Customer Service Support Call Center Teleservice Operation

These institutions offer the most degrees in this program, ranked by total annual completions.

Rank Institution Degrees
1 Sinclair Community College
Dayton, OH
12,764
2 Rio Salado College
Tempe, AZ
4,248
3 Central Georgia Technical College
Warner Robins, GA
1,032
4 Central Louisiana Technical Community College
Alexandria, LA
416
5 Arkansas Northeastern College
Blytheville, AR
312
6 Wiregrass Georgia Technical College
Valdosta, GA
300
7 Central New Mexico Community College
Albuquerque, NM
132
8 Horry-Georgetown Technical College
Conway, SC
132
9 Columbus Technical College
Columbus, GA
108
10 Herzing University-Madison
Madison, WI
81
11 Baton Rouge Community College
Baton Rouge, LA
79
12 Piedmont Technical College
Greenwood, SC
68
13 Mid-State Technical College
Wisconsin Rapids, WI
56
14 Northwood Technical College
Rice Lake, WI
54
15 Albany Technical College
Albany, GA
40
16 Lorain County Community College
Elyria, OH
32
17 Herzing University-Orlando
Winter Park, FL
30
18 Herzing University-Atlanta
Atlanta, GA
21
19 Herzing University-Birmingham
Birmingham, AL
21
20 Atlantic Technical College
Coconut Creek, FL
20
21 Georgia Northwestern Technical College
Rome, GA
20
22 Shasta College
Redding, CA
20
23 Herzing University-New Orleans
Metairie, LA
18
24 Herzing University-Akron
Akron, OH
18
25 Southwest Technology Center
Altus, OK
16
26 Allan Hancock College
Santa Maria, CA
16
27 Francis Tuttle Technology Center
Oklahoma City, OK
12
28 Lansing Community College
Lansing, MI
12
29 Fletcher Technical Community College
Schriever, LA
12
30 Cape Cod Community College
West Barnstable, MA
8
31 East Los Angeles College
Monterey Park, CA
8
32 Los Angeles Pierce College
Woodland Hills, CA
8
33 Citrus College
Glendora, CA
4
34 Northwest Vista College
San Antonio, TX
4
35 Olympic College
Bremerton, WA
4
36 Herzing University-Kenosha
Kenosha, WI
3
37 Central Wyoming College
Riverton, WY
3